Design Thinking & Innovation -
Burn, Maintain, Care, Restore: A
Journey Towards Holistic Well-being
Design Thinking & Innovation - Burn, Maintain, Care, Restore: A Journey Towards Holistic Well-being

Welcome to BMCR – your holistic wellness partner. From personalized fitness routines to addressing health concerns, BMCR offers tailored solutions to support your well-being journey. Join us to burn, maintain, care, and restore your vitality.

Client

Delhi IIT Capstone Projecr

Industry

Wellbeing

Services

User Research & UI Design

Timeline

3 months

Tools

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Overview

In an era where personal health and well-being are paramount, the BMCR app emerges as a holistic wellness solution, transcending conventional fitness applications.

BMCR stands for Burn, Maintain, Care, & Restore – a comprehensive approach to nurturing the body, mind, and spirit. Through a fusion of fitness tips, yoga exercises led by experienced instructors, personalised diet plans, and alternative medicine solutions like Ayurveda and homeopathy.

BMCR aims to empower users to achieve optimal health and vitality.

Cross Functional Teams

02

Design Team

01

Problem Statements
Limited Access to Fitness Centre's

Challenge:

The closure of fitness centers due to COVID-19 restrictions has deprived individuals of access to structured workout facilities and equipment, hindering their ability to maintain physical fitness and overall well-being.

Scarcity of Qualified Yoga Instructors

Challenge:

The scarcity of well-trained yoga instructors poses a challenge for individuals seeking guidance and expertise in adopting yoga as a means to enhance their physical and mental health, especially amidst the pandemic when in-person classes are limited.

Decreased Motivation for Fitness

Challenge:

The pervasive fear and uncertainty surrounding the virus outbreak have dampened motivation levels among individuals to engage in regular exercise and healthy lifestyle practices, impeding their ability to prioritize physical activity.

Time Constraints Due to Remote Work Arrangements

Challenge:

The transition to remote work setups has resulted in individuals grappling with time constraints and blurred work-life boundaries, making it challenging to allocate sufficient time for exercise and self-care activities.

Absence of Tailored Diet Plans

Challenge:

The absence of personalized diet plans tailored to complement individuals' exercise routines and fitness goals hinders their ability to make informed dietary choices and optimize their overall health and well-being.

Reliance on Inadequate Online Resources

Challenge:

Individuals resorting to half-explained workout videos on platforms like YouTube may encounter challenges in comprehending proper exercise techniques, leading to the risk of injury and ineffective workout regimens.

Limited Physical Activity Options for Vulnerable Populations

Challenge:

Vulnerable groups such as children and elderly individuals face restricted access to physical activities and recreational facilities due to COVID-19 safety measures, exacerbating sedentary lifestyles and associated health risks.

Dominance of Allopathic Medicine Over Traditional Practices

Challenge:

Despite the growing interest in holistic wellness approaches, the lack of dedicated platforms and resources for Ayurveda and homeopathy diminishes individuals' access to alternative healing modalities that could complement conventional medical treatments and promote holistic well-being.

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My Role
Design Leadership:

Responsibility:

Taking charge of the design direction and strategy, ensuring a cohesive and visually appealing user interface.

User Research and Requirements Gathering:

Responsibility:

Conducting research to understand the needs, preferences, and behaviors of the app's target users, including introverted individuals, to inform design decisions.

Wireframing and Prototyping:

Responsibility:

Creating wireframes and prototypes to visualise the app's layout, navigation, and functionality, ensuring a user-friendly and intuitive interface.

Visual Design:

Responsibility:

Designing visually appealing interface elements, including color schemes, typography, and icons, to enhance the app's aesthetic appeal and brand identity.

Accessibility:

Responsibility:

Ensuring that the app is accessible to all users, including those with disabilities, by implementing accessible design principles and features.

Design Process
Target Audience
Health-conscious Individuals

Both male and female individuals who are motivated to break free from unhealthy lifestyle habits.

Fitness Enthusiasts

Individuals who are passionate about fitness and enjoy taking on challenges to push their limits.

People Allergic to Antibiotics

Allergies or adverse reactions from antibiotics and are seeking alternative methods for well-being.

Individuals Facing Mental Health Challenges

Those dealing with mental stress, anxiety, depression, PCOD, and IBS, and know the importance of mental health and wellness.

COVID Recovery Patients

Recovered from COVID-19 and are looking to rebuild their strength, boost their immunity, and regain their overall health.

Children and Elderly Individuals

Children needing support to stay active and adopt healthy habits, along with elderly individuals managing health issues.

Brainstorming for Wellness Solutions
Survey - Quantitative & Qualitative

In my research, I utilized both qualitative and quantitative methods to assess user needs and explore their fitness experiences amid the current pandemic situation. Given the prevalent concerns about visiting fitness centers due to lockdown restrictions and apprehensions, I tailored the research to focus on home workout sessions. Specifically, I conducted qualitative interviews with approximately 8 to 10 users and surveyed over 50 users to gather insights. I sought to understand their perspectives on topics such as yoga, Ayurveda, homeopathy, and other holistic practices. Additionally, I welcomed suggestions to enhance our app's offerings.

Quantitative Data - Online Survey
What’s your gender?

Male

Female

Others

Would you like to have fitness challenges for motivation?

Yes

No

Maybe

Do you have enough space for practicing yoga at your home?

Yes

No

Have you ever tried Ayurveda medicines?

Yes

No

How old are you?

Under 30

30-50

Over 50

How often do you exercise?

Daily

2-3 times/week

Rarely

Do you have any other fitness app membership? If yes, please mention the app name.

Yes

No

Would you or your family member like to have a physiotherapy session at home?

Yes

No

How many children do you have?

No Child

01

02+

Are you ok to have a group session nearby to your place?

Yes

No

Maybe

Would you like to learn/certification yoga in order to teach other as well and for self-awareness?

Yes

No

Maybe

Qualitative Survey
What’s your take on family yoga sessions at your own house?
Would you like to indulge yourself in fitness challenges for motivation?
Are you aware of your fitness in the current situation (pandemic)?
Do your parents and children participate in any physical activity?
Do you follow any recorded yoga videos? Are they helpful, please elaborate?
Do you follow any specific diet plans based on your fitness routine?
Would you like to cook nutritious meals for yourself or for your loved ones?
What’s your opinion about the yoga and Ayurveda combination for healthy living?
Do you know the benefits of yoga and Ayurveda for your mental and physical well-being? Please share your thoughts.
Yoga, Ayurveda, homeopathy, and physiotherapy all are organic elements under one roof, what do you think about this, please explain.
Survey Findings

Interest in Family Yoga Sessions:

A majority of respondents expressed a positive attitude towards family yoga sessions at home, seeing it as a beneficial way to bond with loved ones while promoting health and well-being.

Desire for Fitness Challenges:

Many respondents showed interest in participating in fitness challenges for motivation, indicating a willingness to push themselves and stay accountable towards their fitness goals.

Increased Fitness Awareness during the Pandemic:

The pandemic has led to heightened awareness of fitness levels among respondents, with individuals making efforts to prioritize their health and incorporate physical activity into their routines despite challenges.

Family Participation in Physical Activity:

A significant portion of respondents reported that both parents and children participate in physical activities together, highlighting a trend towards fostering a culture of health and wellness within families.

Preference for Recorded Yoga Videos:

While some respondents found recorded yoga videos helpful for their practice due to convenience and guidance, others expressed a preference for live classes, suggesting varied preferences in yoga instruction methods.

Mixed Views on Specific Diet Plans:

Respondents showed mixed views on following specific diet plans based on their fitness routines, with some adhering to tailored nutrition plans while others preferred making healthy food choices without strict guidelines.

Empathy Map
What They Say:
  • They’re frustrated with being confined at home during the COVID lockdown, lacking physical activity and experiencing a rise in mental stress.
  • Despite being an avid swimmer, they’re now unable to access fitness centers due to closures.
  • Being a hypertension patient, i need to engage in physical activities to uphold a healthy lifestyle.
What They Think:
  • If we fitness centres are closed, can’t go out for jogging. Can we do yoga at our own home.
  • Basement parking space or terris can be used yoga session with social distancing.
  • Family yoga session at home, one instructor for family.
  • What about rewards, on completing some challenges for motivation.
What They Do:
  • Try home remedies for weight loss.
  • Go through reviews of real users before subscribing.
  • Watch fitness recorded videos on youtube.
  • Try to learn yoga asanas through videos or blogs.
  • Check pricing and compare with features.
  • Check yoga instructor profile, and reviews.
What They Feel:
  • Feel motivated after going through yoga videos, and want to try something new.
  • Hope for better result from Ayurveda without any side effects.
  • Hesitate to start yoga, as never tried in past and totally new thing to explore.
Empathy Map
What They Say:
  • They’re frustrated with being confined at home during the COVID lockdown, lacking physical activity and experiencing a rise in mental stress.
  • Despite being an avid swimmer, they’re now unable to access fitness centers due to closures.
  • Being a hypertension patient, i need to engage in physical activities to uphold a healthy lifestyle.
What They Think:
  • If we fitness centres are closed, can’t go out for jogging. Can we do yoga at our own home.
  • Basement parking space or terris can be used yoga session with social distancing.
  • Family yoga session at home, one instructor for family.
  • What about rewards, on completing some challenges for motivation.
What They Do:
  • Try home remedies for weight loss.
  • Go through reviews of real users before subscribing.
  • Watch fitness recorded videos on youtube.
  • Try to learn yoga asanas through videos or blogs.
  • Check pricing and compare with features.
  • Check yoga instructor profile, and reviews.
What They Feel:
  • Feel motivated after going through yoga videos, and want to try something new.
  • Hope for better result from Ayurveda without any side effects.
  • Hesitate to start yoga, as never tried in past and totally new thing to explore.
Personas
Age

36

Sex

Male

Status

Married

Employment

Private Job

Location

Gurgaon

Digvijay singh is a senior vice president in a reputed indian banking firm from last 4 years. He is the head of CRM department. He loves drive his newly owned Seltos over the weekend to nearest destinations. Very calm and sensitive person, always listen to everyone and support his team mates in difficult scenarios. Due to pandemic he is not able to maintain a healthy lifestyle, due to Work from home pressure and his wife is also suffering from hypertension. They also have a 6 month old baby girl.

Goals:
  • Want to have healthy lifestyle
  • Need guidance for yoga exercises
  • Personalised diet plan and exercises
  • 1-to-1 sesssions with trainer
  • Need to challenge himself for physical activities
  • Need to motivation for exercise
  • Want to adopt yoga and ayurveda
Frustrations:
  • Busy WFH schedule
  • COVID Situation
  • Locksown, fitness centres closes
  • No dedicated yoga centres
  • No motivation for workout
  • Lack of knowledge about yoga
Customer Journey Map
Process/Experience
Awareness
Visit
Progress
Explore
Subscribe
Continue
Decided to follow yoga for fitness
Visit website or mobile app page
30 sec welcome tutorial
Enroll into 10 day free trial
Track fitness progress
Refere to a friend or family
Search online for app/website
Look at reviews, services & testimonials
Explore services, blog, features, challenges, offers etc
Subcribe to a plan after 10 days
Track medical progress
Update goals and targets
Came Across BMCR app on App store
Download the App
Explore Subscribe plans
1-to-1 sessions with trainers, doctors, physios
Recharge Plans and continue
Signup and complete the profile
Explore trainer/instrutor/doctors/physiotherapist profiles
Enter his Goals
Wishlist instructors based onlocation
Express goals to trainers
Attend free sessions
Explore ayurveda and homepathy treatments
User Delight

Desire to remain fit and follow healthy lifestyle. But there are multiple platforms available to choose from.

Enter mobile number and signup
Good Reviews
Multiple features and services under one roof.

Yoga
Ayurveda
Homeopathy
Physiotherapy
Fitness tracker
Meal tracker
Online/Offline session

10 days free trial Yoga instructor from nearby Ayurveda Doctor Nutritious food recipes
Daily challenges Motivational exercises Fitness tracking

Happy with progress
Share with friends and family
Certification of yoga

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